We understand that remodeling your home can be stressful, and questions may pop up throughout the process. If the answer you’re looking for isn’t found here, please feel free to send us an email or give us a call and we’ll get back with you as soon as we can!
Yes, our initial in-home consultation is free and typically takes between 60-90 minutes. During this time we discuss your vision, goals and ideas for the project. At the end of the consultation we provide you an estimate with a high and low-cost range based on the scope of work, materials desired and labor necessary. From that point we proceed forward with our PDA.
We do not offer potential home buyers an estimate unless a retainer is paid up front at consultation.
We assign a project manager to every project we work on. The project manager is a Renovations Unlimited team member who is responsible for every phase of the project after the design phase is completed. He or she is in contact every day with the crew to ensure that the project is running smoothly, stops on site to ensure accuracy and progress, and is available by phone and email to our clients at all times.
During our initial consultation we provide information in regards to preparing for your project. Two weeks before demo day, you’ll receive an email from our office with a detailed list of items to complete to prepare your room(s) for construction.
We do our best to include all the factors that help create a realistic budget for your project. However, if we do not provide certain materials, we want to ensure that our clients are aware of additional expenses that may be incurred during their project.
We do not accept credit cards, however we offer easy ACH payment processing through our client portal and we accept checks. We refer financing inquiries to First National Bank.
Yes, but we cannot warranty client provided items
Yes, we give an estimate for completion.
Our retainer is a prepayment to hold your scheduled start date and is non-refundable.
You are welcome to, but having a team of professionals that have an existing relationship will result in a smoother project.
That depends on the scope of the project. If you live on site during construction, you may be inconvenienced. Especially if you’re without certain amenities (bathroom, kitchen etc) for part of the time. Many of our clients stay in the home during their renovation, and we do our very best to ensure job site cleanliness, timely arrivals and departures of the crew, and keep an open line of communication so that our clients are as comfortable as possible. With all of that being said, every project is different, and every homeowner is different, and at the end of the day we believe that is a decision that needs to be made individually.
We offer free estimates with a high and low range based on our clients needs, past projects and estimation of materials needed to accomplish the project. Our PDA allows us to start designing your project and get in depth with real renderings to work from and actual selections, taking guesswork and allowances out of the equation.
We cover floors and we block off the area surrounding the construction site with plastic and zipwalls. We also offer dust mitigation systems that utilize a hepa filter to help control dust from getting all over your home. One unit works for most single room projects, however on larger projects (partial and whole home remodels) we may need additional units.
Beyond your initial deposit, your project will be invoiced at the start of different phases of work. We call each phase of invoicing a “draw request.” Your project may be broken down into several payments based on starting phases of work. For example, a payment may be due at:
- Start of Work,
- Start of Drywall
- Start of Flooring
For a large project, there could be as many as 5-8 payments scheduled. The final payment is due “upon substantial completion.” Substantial completion is interpreted as the date when the construction is sufficiently complete so that the owner can occupy or utilize the improvement.
Items which may require final adjustments or small back-ordered parts (such as a backordered door knob) do not negate Renovations Unlimited’s request for final payment.
In the event that your project requires (or that you would like to add) services or materials that are not covered under our original agreement, we will provide you with a project “Change Order” with a fixed price. If possible, all “Change Orders” will be written and agreed upon and are to be paid-in-full at the time the change order is accepted.
When your project commences our team members will introduce themselves and go over the project with you. Any personnel on site are a part of the team at Renovations Unlimited.
We request that your pets be contained away from the affected areas, so they do not get hurt or lost, and for the safety of our work crew.
For safety, we require that children and adults stay out of the immediate work area (even after working hours.)
Our working hours are usually 8:00 am to 4:00 pm. In the event that we need to start earlier, we will always ask for your permission ahead of time. In the event that we need to work later than 4:00 pm, we will do our best to request your permission ahead of time.
We ask to use your restroom in your home. If you are not comfortable with this, we can supply a portable restroom for an additional fee. Please let us know before the start of your project.
Yes, you may call 810-374-6400 Option #4 if there is an after hours emergency.
Yes, we are licensed and insured in the state of Michigan.
There may be times when we need to work on a Saturday. We will contact you to be sure this is not an inconvenience for you.
No, we do not allow contractors not affiliated with Renovations Unlimited to work on projects.