This is where we take your design from paper and turn it into a reality. When selections are completed, agreed upon and ordered we turn to the construction side to get an estimated start date. As a client, you will be informed when selections arrive to our warehouse, when to expect delivery and a firm start date two weeks prior to kicking off your home remodel.
Preparing For Demo Day
You’ll receive an email a few weeks before your start date with instructions on how to prepare for demo day and a brief questionnaire about your home so that we set our craftsmen up for success and ensure that you have the best possible experience during your home renovation.
We will also send you an invitation to set up your customer portal on BuilderTrend, our online project management platform, where our clients see our team members daily logs with photos and descriptions, the approved site contract, a platform to review and accept/deny change orders (if applicable) and a job cost total. This portal can be accessed at any time with your smart phone or computer.
Prior to starting your project we will introduce your dedicated Project Manager, who will be your main point of contact for any questions, concerns or issues that may arise throughout your project. Your project manager is available, responsive to your needs and can be reached via text, call, email and on BuilderTrend for your convenience.
Our skilled craftsmen will take over from here! They’ll arrive each day, equipped with the skills and tools needed turn your design into reality. As a client you can expect emails with details of upcoming schedule and when to expect team members at your home. Our commitment to communication will continue, as our crew will upload pictures and logs of the progress made daily that you can access through our customer portal.
Even though your home renovation is finished and you are busy enjoying your new space, your relationship with Renovations Unlimited will continue on. We will be there if you have any questions, concerns or if any issues arise. Our commitment to quality is unsurpassed, that is why we exceed the industry standard 1 warranty with our 3-year craftsmanship warranty.